If your payment falls on a weekend or bank holiday, the payment will be taken the next working day.ĥ. The date will fall between the 1st and 28th of the month. The due date of your payments will be explained in your agreement. When do you collect Direct Debit payments? Lines are open Monday to Friday 9am to 5:30pm.Ĥ. Lines are open Monday to Friday, 9am to 5:30pm. Please ask the bank account holder to call us. We can only make Direct Debit arrangements with the bank account holder, even if you are both named on your agreement with us.

I want to amend my Direct Debit, but it’s not my bank account. Lines are open 9am to 5.30pm, Monday to Friday.ģ. Please call us if you want to make a lump sum payment or regular overpayments, so we can explain how it will impact your account. This will depend on the agreement you have. If you want to avoid this, we can discuss your options in more detail over the phone.Ģ.Ĝan I make regular overpayments to repay early or make a lump sum payment towards my balance?

If you move your payments after your funding date, you'll incur additional interest every month. Yes, we can move your payment date (forwards or backwards) by up to 14 days. So, you may want to make your payment before the due date, to give it time to clear so your payment isn't late. Whilst most payments will reach us on the same day, some can take several working days to clear before they are credited to your account. Lines are open Monday to Friday 9am to 5.30pm. If you’re a commercial finance customer, please call 01 so we can find the best payment option for you.Lines are open Monday to Friday, 9am to 5.30pm. If you’re a personal finance customer, please call 01 and we’ll be able to take your payment over the phone.If you don't have these details to hand, or if you're having any difficulties with the automated payment system, you can get some help by speaking to our friendly team: Please have the following documents to hand when paying over the phone: Please note: If you are experiencing any issues when trying to make a payment, please dial 01. This depends on the rates your card provider charges. Just to make you aware, paying by credit card may be expensive and cost you more in the long run. To use this service, please call 01 and select option 1. Our automated payment system is available 24 hours a day. Lines are open Monday to Friday 9am to 5:30pm Lines are open Monday to Friday 9am-5:30pm. They will explain how you can make the payment and how your loan will change. If you have no outstanding arrears, fees or charges, please call our customer service team to discuss how you can make your overpayment to us. However, paying online is designed for paying arrears and missed payments. No problem, this will help reduce your balance and reduce the amount of interest you will pay over your loan. Your mortgage account details, which can be found on your statement or letters.Please have the following documents to hand when paying online:

You can make a payment online through our secure online portal, 24 hours a day.

Western finance pay online